Privacy Policy

We take your privacy very seriously.

Because we gather certain types of information about our web site visitors, we want to help you understand the terms and conditions surrounding the collection and use of that information. This privacy statement discloses the types of information we gather, how we use it, and how to correct or change it.

Anonymous Information Collection

We use IP addresses to analyze trends, administer this web site, track user movements, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifying information.

Some of our web pages use cookies to personalize your browsing experience. A cookie is a small data file that a Web server writes to your hard drive when you visit that site. Cookies cannot read information from your hard drive or read information from other cookies. If you turn off support for cookies in your Web browser, you will still be able to access and browse all of the public pages in this web site, but you will not be able to access membership-based content, including pages relating to our affiliate programme.

Personal Information Collection

We never collect personal information about you without your knowledge.

If you subscribe to one of our newsletters or announcement services, we ask for contact information, such as your name and email address. All such subscriptions are administered on a strictly opt-in basis and you may opt out at any time. Every message sent to members of an opt-in list contains instructions explaining how to opt out.

If you use our referral service to inform a friend about this site, we ask for contact information, such as your name and email address, as well as those of your nominated friends. We will automatically send your friends a one-time email inviting them to visit the site, and store this information for the sole purpose of sending this one-time email. You or your friends may request the removal of this information from our database.

From time-to-time this site requests information from visitors via surveys or contests. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. Information requested may include contact information (such as your name, email address and shipping address), and demographic information (such as your zip code or age group). Contact information will be used to notify the winners and award prizes. Survey information will be used for the purposes of monitoring or improving our products and this site.

When you use this web site to contact us, to provide feedback or request support on one of our products or services, we ask for contact information, such as your name and email address. This enables us to respond personally to your message. We welcome your comments and testimonials but will never publish them (on this web site or elsewhere) without your explicit consent.

If you wish to download trial versions of our products, we ask for contact information, such as your name and email address. This enables us to send you download instructions, provide support during your evaluation of the product and notify you when a trial product license is about to expire.

When you purchase our products online, we collect information that enables us to process your online payment. During the online transaction, you will be asked for contact information (for example, your name, email address, billing address and shipping address) and financial information (for example, your credit card number and its expiration date, which is collected directly by our secure payment processor). This information is used for billing purposes and to fulfill your order, as well as to perform verification procedures which enable us to protect you against fraud. If I have trouble processing your order, this contact information is used to get in touch with you.

Information Usage

The information collected on this web site is used for the following general purposes:

  • To improve our products, based upon comments and suggestions submitted by users.
  • To enhance the user experience, by evolving the site design and content to reflect visitor feedback and measured page popularity.
  • To fulfill your requests for certain products and services, such as free downloadable trial versions of products and to warn you when the trial is about to expire.
  • To provide post-sales support for your use of products or services under evaluation or purchased from this site.
  • To facilitate communication within our user community.
  • To keep you informed of new developments which we think will be of interest and benefit to you.

Information Disclosure

We may share aggregated demographic data with our partners. This aggregate data does not contain any personal information that can identify you as an individual.

We will never sell, rent or otherwise disclose personally identifying information about you, without your explicit consent.

We occasionally partner with third parties to provide specific services to our customers. If you sign up for such a service, we will disclose, to the service provider, your contact details and any other information that is essential for them to meet their service obligations. Our contracts with third party service providers prohibit them from using personally identifiable information except for the specific purpose of providing these services.

Links

Some of our web pages include links to other web sites. When you click on these links, we encourage you to read the privacy policies of the web sites you are visiting. Their standards may differ from ours.

Security

We implement stringent security measures to protect and prevent the loss, misuse, and alteration of the information under our control. We use industry standard techniques (such as firewalls and SSL security, where applicable) to safeguard the confidentiality of your personal identifying information. Although “perfect security” does not exist on the Internet, we work hard to ensure that your use of our web site is a safe and secure experience.

Changes in Policy

Any modifications to our privacy practices will be reflected first within this area of our web site. If there is a material change in our privacy practices, we will indicate on our main pages that our privacy practices have changed and provide a link to the new privacy statement. If we intend to use the information collected from users in a manner materially different from that stated at the time of collection we will send affected users written notice of the change.

Access to Information

At any time, you may contact us with inquiries or complaints regarding your data or the use thereof. We are committed to responding to all such contacts in a prompt and responsible manner.